Get in Touch with Us
At Java Burn, we’re committed to helping you achieve your health and wellness goals. Whether you have questions about your order, need support with our products, or just want to share your success story, we’re here to listen and assist. Your journey matters to us, and we’re dedicated to providing the best customer service possible.
Email Support
For the quickest response, you can reach out to us via email. Our dedicated support team is ready to assist you with any inquiries you may have. Whether it’s about your order, shipping details, or product information, we’re just an email away.
Email:
We strive to respond to all inquiries within 24-48 hours, excluding weekends and holidays. Your satisfaction is our priority, and we’re here to make sure you get the answers you need.
If you prefer to send us mail or need to correspond with us through traditional means, you can find us at:
Mailing Address:
Java Burn
6409 Fayetteville Rd, Suite 120-201
Durham, NC 27713
USA
This is our primary business location, where we handle all non-return-related inquiries and correspondence. Feel free to send us your feedback, suggestions, or any other information you’d like to share.
We understand that sometimes returns are necessary, and we aim to make the process as smooth as possible for you. If you need to return any unused or unopened Java Burn products, please send them to our designated returns facility:
Returns Address:
Melprints
6000 Pardee
Taylor, MI 48180
USA
Important:
Please include your full name, email address, and mailing address with your return to ensure it’s matched to your account. If possible, printing and including your email invoice will expedite the return process. Remember that return shipping costs are the responsibility of the customer.
We know how important it is to receive your Java Burn order promptly, which is why we’ve outlined our shipping policies to ensure transparency and clarity.
Standard USA Shipping:
Orders within the United States typically arrive within 7-10 business days. We understand the excitement of starting your Java Burn journey, and we work hard to get your order to you as quickly as possible.
Standard International Shipping:
For our international customers, delivery can take 14-20 business days. Please be aware that international transit times may vary due to each country’s individual customs policies. We recommend checking with your local customs office for any potential delays or additional processing.
Your patience is appreciated as we navigate international shipping complexities to ensure your Java Burn order arrives safely.
At Java Burn, we believe that great customer service is just as important as a great product. Whether you’re reaching out with a question, returning a product, or just want to share your experience, we’re here to make sure your journey with Java Burn is as smooth and satisfying as possible.
Thank you for choosing Java Burn. We’re excited to be a part of your health and wellness journey and look forward to hearing from you.
Contact Us Today: [email protected]